British Airways, Britain’s flag carrier has its primary hub at Heathrow Airport. The airline ranks quite high when it comes to customer satisfaction because of the amazing services it provides to its customers. It flies to different destinations across the globe. In the United States, amidst various locations, Victoria is one of the cities where British Airways renders services. The British Airways Victoria Falls Office in Canada will help you with all your British Airways itinerary, particularly if you are in Victoria. You may need to reschedule your ticket, learn about airport check-in, immigration services, and a lot more. You will be helped with all of these and a lot more at the Victoria office.
Contact Details of British Airways Victoria Falls Office in Canada
British Airways Victoria Office Address | Travel Connections 1 Flame Lily Court Fox Road PO Box 12 Victoria Falls Zimbabwe |
British Airways Victoria Office Contact Number | +263 13 42 053 / 45 825 / +263 13 42 388 / 42 274 |
media.relations@ba.com | |
Working Hours | Monday – Friday : 8:30 am – 5:00 pm Closed on Weekends and Public Holidays |
Official Website | https://www.britishairways.com/ |
Airport Office of British Airways in Victoria
Location: WV32+FGV, A8, Victoria Falls, Zimbabwe
Tel: +2631344428
Airport Name: Victoria Falls Airport (Zimbabwe)
Visit All British Airways Offices Pages
British Airways Victoria Falls Office in Canada offers the following services
Flight Ticket Booking | Baggage Allowance | Visa on Arrival |
Flight Ticket Cancellation | In-Flight Wi-Fi | Transit Information |
Flight Ticket Rescheduling | Airport Wi-Fi | British Airways Lounges |
Web / Online Check-in | In-Flight Entertainment | Concierge Services |
Duty Free Allowance | Airport Facilities | Airport Transfers |
Flight Information | In-Flight Meals | Sports Equipment |
Airport Lounges | Missing Luggage | Airport Transportation |
Visa Information | Immigration Services | Seats Enquiries and Selection |
Airport Counter Check-in | Delayed Flights | In-Flight Duty-Free |
Self Service Kiosk Check-in | Promotional Fares | Receipts and Refunds |
Unaccompanied Minor | Animals and Pets | Travel Insurance |
British Airway Codeshare | British Airways Mobile App | On Business Programme |
British Airways Duty-Free | BA Codeshare Partners | Executive Club Memberships |
Baggage
British Airways has a cabin bag and personal item allowance per passenger in the cabin. This will vary based on size: the cabin bag cannot exceed 56 x 45 x 25 cm with its wheels and handles, while a personal item should be able to fit under the seat in front of you. Checked baggage allowance varies across the different fare types and routes. Mainly, it allows a traveler to take three bags that weigh up to 23 kg in economy class. However, it charges more for extra baggage or overweight ones. So, the passengers have to check during booking so as not to be surprised when going to the airport with checked baggage.
Booking
British Airways offers passengers an online option to book up to nine people at one time. Larger groups may book through British Airways offices. Payment by credit card and PayPal is accepted, although the country of departure specifies which of the two is accepted. Advance booking is recommended, and flexibility in fare structures can allow for changes or cancellations. Children and infants are required to have specific booking rules to ensure adequate adult supervision.
Pets Policy
British Airways accepts pets in the cabin or as checked baggage according to their size and weight. Small dogs and cats are allowed to travel in the cabin, provided the carrier can fit inside a seat, while larger ones have to travel by cargo according to very strict health and safety standards. The advance booking is compulsorily advised due to space availability. Other charges would be applied. British Airways advises checking on any special regulations and requirements well in advance of travel.
Cancellation and Refund Policy
Customers can cancel a booking up to 24 hours after making the reservation with British Airways at no cost if booked directly with the company. Cancellations over 24 hours from the time of purchase will depend on the type of ticket as some might incur fees or cannot be canceled at all. British Airways can cancel a flight, and in such an event, travelers are eligible to ask for either a full refund or get placed on another flight available to them. The refund is possible through “Manage My Booking,” and it depends on the type of ticket involved when the refund processing time occurs.
Seat Selection
British Airways has an option for customers to book their seats, either at the time of booking or afterward, through the “Manage My Booking” option. Seat reservation sometimes comes at a fee, particularly for popular seats in high-premium cabins. Most higher classes have seat reservations for free. There’s an added value for customers in different classes of travel to book sooner so that if they like specific types of seats, their wanted types might be given by the airlines, especially in peak seasons.
Head Office of British Airways
Head Office | Email Address | Contact Number |
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom | media.relations@ba.com | (For UK): 0344 493 0787 (International): +44 (0)203 250 0145 |
The British Airways Victoria Falls Office in Canada remains open round the clock. That’s good news indeed for those who have time constraints. When at their office ensure that you explain your concerns to the executives in detail so that they may help you to the tee. If you cannot reach through the Victoria office, there are other options as well. You may contact British Airways customer service or even visit their website for assistance. The choice is yours.
FAQs
Things do not always go the way you have planned. Sometimes you may have to cancel your ticket, and the cancellation charges might be bothersome. Well, with British Airways you don’t have to worry. If you cancel your reservation within 24 hours of booking you won’t have to pay any additional charges.
If you are on vacation, and you need assistance with your reservation, there isn’t much to worry about. You can contact British Airways at any time you wish to. They have a 24-hour helpline number for you to get in touch. To know more, visit their official website.
The British Airways head office is at Waterside, situated in the Harmondsworth village close to the Heathrow Airport.
If you wish to speak to British Airways customer service, you can do so by calling their helpline at +1-866-666-0225. There is also a live chat option available on their website, with communication happening only in English.